Acceptable use and marketplace conduct

Fluencity has zero tolerance for objectionable content and for abusive users. Objectionable content includes content that is harassing, threatening, hateful, violent, sexually explicit, exploitative of minors, discriminatory, defamatory, or otherwise designed to demean or endanger another person.

Any user may report content or another user from anywhere it appears, on the web and in the iOS and Android apps. Any user may also block another user, which stops that person from messaging them and removes them from their view immediately, without waiting for us.

Fluencity reviews every report of objectionable content within 24 hours. Content found to breach this policy is removed, and the account responsible for it is suspended or permanently ejected from the marketplace. Blocking a user also notifies Fluencity so the underlying content is reviewed even when no separate report is filed.

There is no warning tier for this category. A single confirmed instance is grounds for permanent removal.

Users must not misrepresent identity, organization affiliation, audience size, rates, deliverables, payment intentions, or business authority.

Fraudulent applications, fake creator profiles, deceptive listings, affiliate abuse, charge abuse, or attempts to manipulate platform controls are prohibited.

Fluencity is designed to keep communication gated behind an application, invite, contract, or collaboration relationship. Attempts to use the platform for spam or unsolicited outreach are prohibited.

Harassment, threats, hate, sexually explicit abuse, or other harmful conduct toward users or operators is prohibited.

Users must not upload or share content that infringes intellectual property rights, contains malware, or is otherwise unlawful or unsafe to distribute through the marketplace.

Reports related to copyright, harassment, payment abuse, spam, and other misconduct can be submitted through the platform's report flows.

Users must not attempt to bypass moderation, payout gating, approval requirements, country-routing restrictions, or other safety and payment controls built into the product.

Fluencity may limit access, cancel queued payouts, remove content, or suspend accounts when abuse, fraud, or safety concerns are identified.

Fluencity includes report submission and admin triage tools. Reports may be reviewed, resolved, dismissed, or escalated by authorized admins.

Serious or repeated violations may result in reduced access, account suspension, organization restrictions, or removal from the marketplace.