Acceptable use and marketplace conduct
Last updated: March 20, 2026
This policy explains the conduct rules that apply to accounts, listings, applications, messaging, content, payments, and safety controls across Fluencity.
Policy status
Active and enforced.
These policies govern how Fluencity operates. They may be updated as the platform evolves. Material changes will be communicated through the platform or by email.
Section 01
No fraud, impersonation, or deceptive activity
Users must not misrepresent identity, organization affiliation, audience size, rates, deliverables, payment intentions, or business authority.
Fraudulent applications, fake creator profiles, deceptive listings, affiliate abuse, charge abuse, or attempts to manipulate platform controls are prohibited.
Section 02
No spam or abusive contact
Fluencity is designed to keep communication gated behind an application, invite, contract, or collaboration relationship. Attempts to use the platform for spam or unsolicited outreach are prohibited.
Harassment, threats, hate, sexually explicit abuse, or other harmful conduct toward users or operators is prohibited.
Section 03
No harmful or infringing content
Users must not upload or share content that infringes intellectual property rights, contains malware, or is otherwise unlawful or unsafe to distribute through the marketplace.
Reports related to copyright, harassment, payment abuse, spam, and other misconduct can be submitted through the platform's report flows.
Section 04
No evasion of trust, safety, or payment controls
Users must not attempt to bypass moderation, payout gating, approval requirements, country-routing restrictions, or other safety and payment controls built into the product.
Fluencity may limit access, cancel queued payouts, remove content, or suspend accounts when abuse, fraud, or safety concerns are identified.
Section 05
Reporting and enforcement
Fluencity includes report submission and admin triage tools. Reports may be reviewed, resolved, dismissed, or escalated by authorized admins.
Serious or repeated violations may result in reduced access, account suspension, organization restrictions, or removal from the marketplace.