Acceptable use and marketplace conduct
Last updated: March 20, 2026
This policy explains the conduct rules that apply to accounts, listings, applications, messaging, content, payments, and safety controls across Fluencity.
No fraud, impersonation, or deceptive activity
Users must not misrepresent identity, organization affiliation, audience size, rates, deliverables, payment intentions, or business authority.
Fraudulent applications, fake creator profiles, deceptive listings, affiliate abuse, charge abuse, or attempts to manipulate platform controls are prohibited.
No spam or abusive contact
Fluencity is designed to keep communication gated behind an application, invite, contract, or collaboration relationship. Attempts to use the platform for spam or unsolicited outreach are prohibited.
Harassment, threats, hate, sexually explicit abuse, or other harmful conduct toward users or operators is prohibited.
No harmful or infringing content
Users must not upload or share content that infringes intellectual property rights, contains malware, or is otherwise unlawful or unsafe to distribute through the marketplace.
Reports related to copyright, harassment, payment abuse, spam, and other misconduct can be submitted through the platform's report flows.
No evasion of trust, safety, or payment controls
Users must not attempt to bypass moderation, payout gating, approval requirements, country-routing restrictions, or other safety and payment controls built into the product.
Fluencity may limit access, cancel queued payouts, remove content, or suspend accounts when abuse, fraud, or safety concerns are identified.
Reporting and enforcement
Fluencity includes report submission and admin triage tools. Reports may be reviewed, resolved, dismissed, or escalated by authorized admins.
Serious or repeated violations may result in reduced access, account suspension, organization restrictions, or removal from the marketplace.