The operating rules behind Fluencity.
These pages describe Fluencity's current operational rules for privacy, payments, refunds, conduct, and marketplace use. They are more complete than the earlier placeholders, but they still need formal legal review before broad launch.
Scope
Five core policy surfaces, one shared operating model.
Each document reflects how Fluencity operates today, covering payments, privacy, refunds, acceptable use, and terms of service.
Policy 01
Terms of service
Platform rules for accounts, marketplace participation, approvals, moderation, and enforcement.
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Policy 02
Privacy policy
How Fluencity currently collects, uses, shares, and retains marketplace data.
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Policy 03
Refund policy
When Stripe-backed contract refunds can be requested and how queued payouts are affected.
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Policy 04
Payments and payouts
How funding, approval-based payout release, country routing, and disputes work today.
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Policy 05
Acceptable use
Conduct, anti-spam, fraud, abuse, and enforcement rules for using the marketplace.
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Policy 06
Trust, payments & payouts guide
Customer-facing guide to approval-based payouts, deliverables, disputes, supported countries, and platform fees.
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