Terms of service

Fluencity is intended for legitimate brands, creators, and approved operators using the marketplace for real opportunities, contracts, communications, and payout workflows.

Users are responsible for keeping account, organization, and creator profile information accurate, current, and not misleading.

Role-based areas of the product are restricted. Brand, creator, and admin actions each carry different permissions and responsibilities.

Brands may create organizations, publish opportunities, invite creators, fund approved contracts, review deliverables, and request refunds where supported by the payment flow.

Creators may build profiles, apply to opportunities, submit deliverables, receive review decisions, connect payout details where supported, and use messaging or collaboration features when the required relationship exists.

Fluencity can limit or remove marketplace activity that appears fraudulent, abusive, misleading, unsafe, or inconsistent with platform controls.

Fluencity uses approval-based payment logic. Contracts are funded by brands, deliverables are reviewed, and creator payouts are only released after contract approval and payout-account readiness.

Not every country is live for payouts. Country routing and payout availability are controlled at the platform level and may differ by provider and support status.

Platform fees, refund handling, payout restrictions, and dispute effects are governed by the relevant payment and refund policies and by underlying provider requirements.

Fluencity includes report submission, admin review, audit logging, and country-routing controls. Reports can be reviewed, resolved, dismissed, or escalated by authorized admins.

The platform may pause, restrict, suspend, or remove access to users, organizations, content, contracts, payouts, or other activity where operational, legal, trust and safety, fraud, or payment-risk concerns require intervention.

Fluencity may update features, country availability, payout corridors, and enforcement controls over time. Material changes to these terms will be communicated through the platform or by email.

These terms represent the current operating rules for the platform. Continued use of Fluencity constitutes acceptance of the most recent version.